Privacy Policy

Our Privacy Guarantee

Your personal information that is entered on our Web site is confidential and will not be accessed by or shared with anyone outside our company without your approval.

The Use of Gathered Information

Information gathered on the site is used solely for fulfilling your order, catalog request or e-mail newsletter request, and for tailoring the site to your needs. We do not rent, sell or exchange information about its customers. Access to information about our customers is restricted to our family of businesses, including all businesses that accept our payment vehicles. Third parties that need access to our customer information in order to provide operational or other support services to us must agree to safeguard customer information in strict compliance with our policy. We gather only the customer information that is needed to administer its business, provide superior service and communicate offers on merchandise and services that we believe will be of interest to its customers. We limit access to customer information to those employees who need it to carry out their business functions. We educate its employees about our policies and practices in regard to safeguarding customer information; preventing its unauthorized access, use or disclosure; and, ensuring its proper handling.

Personally-Identifiable Information

Our world wide web sites collect personally-identifiable information (such as name, address, telephone number, or email address) from web site visitors only when visitors voluntarily provide such information to us. Our web site visitors who do not want their personally-identifiable information collected online are asked not to submit such information to us. Our web site visitors are informed that when they provide us with personally-identifiable information online, that information is kept within our businesses. Visitors are further informed that, unless specifically stated otherwise, the personally-identifiable information may be stored and used by us to better understand its customers' needs, to improve our products and services, and to contact customers regarding offers that may be of interest to them.

Links to Other Sites

This site contains links to other sites. We are not responsible for the privacy practices or the content of such sites. In relation to our partnering web sites, no information disclosed to us is shared in any form unless specifically stated. This fact shall be disclosed to the user upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than us may then opt out of completing the registration.

The Use of Cookies

A cookie is a small file placed on your computer that allows you to leave items in your shopping bag between visits to our site, leaving a cookie crumb trail from one visit to the next. As the basis of our shopping bag functionality, you will not be able to make purchases on our site if you have disabled cookies in your browser. Most web browsers allow web users to exercise control over such files on their computers by erasing them, blocking them, or notifying the user when such a file is stored. Our web site visitors are asked to refer to their browser's instructions to learn about those functions. Generally, we use cookies to :

  • Estimate our audience size. Each browser accessing our site is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.
  • Assist merchants in our site to track visits to and business at their stores, and to process the items in your shopping basket. This information collected by cookies is sometimes called "clickstream" or "click trail" and may also describe which pages you have seen in each merchant's store.
  • Track your progress and number of entries in some of our promotions, sweepstakes and contests. When a midvalley.com.my-hosted promotion uses cookies, the information written to the cookie indicates the player's progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.
  • Measure certain traffic patterns, which areas of our network of web sites you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users' habits are similar or different from one another so that we can make each new experience on ours a better one. We may use this information to better personalize the content, banners, and promotions that you and other users will see on our sites.